The Savoy in London is a master of designing stunning and luxurious events. Their attention to detail and genuine care and concern for each event professional is difficult to maintain when the number of RFPs increases rapidly as it did following the pandemic. They needed Cvent technology like Cvent Event Diagramming and Cvent Passkey to continue delivering the customer service they are known for and to create time to build new relationships. Their guests are tech-savvy, and they need to be as well. This blend of a historic location and all the modern amenities a planner or guests would want is what makes The Savoy an in-demand location.
CHALLENGES
Hotels are required to be more efficient and use technology to automate processes
SOLUTIONS
Cvent Event Diagramming and Cvent Passkey give planners knowledge, support, and modern solutions
RESULTS
Efficient communication for increased planner satisfaction and stunning events
